FAQs

General Questions

From basin mixers and shower systems to kitchen mixers, accessories, shattaf sets, drains, valves, and cistern solutions, DueGi offers a broad product range designed for elegant residential and project spaces. The collections combine Italian design, practical performance, and quality-focused manufacturing.

What products does DueGi offer?

DueGi offers bathroom mixers, bath mixers, concealed shower mixers, shower columns, shower rails, shower handles, shower heads, shower arms, shattaf sets, accessories, floor drains, shower channels, valves, outlets, push buttons, cistern systems, and kitchen mixers.

Is DueGi an Italian brand?

DueGi Rubinetterie is positioned around Italian design and craftsmanship, with product materials that present the brand as founded in 1991 and focused on refined, functional bathroom and kitchen solutions.

What makes DueGi different?

DueGi brings together Italian design, broad product coverage, water-saving technology, quality materials, and a range that works across both modern and classic interiors.

Which spaces are DueGi products designed for?

DueGi products are designed for bathrooms, shower areas, and kitchens, with solutions suitable for residential spaces as well as hospitality, commercial, and project environments.

Materials, Quality, and Finishes

What materials are used in DueGi products?

DueGi materials describe the faucets as made with 100% brass and advanced ceramic cartridges or disks, selected to support durability, corrosion resistance, and smooth day-to-day use.

Are DueGi products designed to save water?

Yes. DueGi highlights water-efficiency across its collections, including technologies designed to reduce water consumption while maintaining user comfort and performance.

What are DueGi’s main product technologies?

DueGi highlights D-Eco Technology, D-Comfort Technology, D-Clean Technology, and D-Air Technology. Together, these features are presented as improving water efficiency, usability, cleaning performance, and shower comfort.

Which finishes are available?

Finish options vary by collection and product type. Across the catalogues, many products are shown in Chrome, Gold, and Matte Black, while selected kitchen models are listed in Chrome.

Technical and Product Information

Do you provide technical drawings?

Yes. The DueGi product materials include technical drawings across the product range to support planning, specification, and installation.

Are technical details available before purchase or specification?

Yes. Product support materials can include datasheets, technical drawings, and installation information to help customers, designers, and project teams review the right solution before ordering.

Does DueGi offer products for both modern and classic interiors?

Yes. The collections cover sharp, minimal profiles as well as softer and more classic forms, giving flexibility across different bathroom and kitchen design styles.

Does DueGi offer kitchen mixers as well as bathroom products?

Yes. DueGi includes dedicated kitchen mixer ranges alongside its bathroom, shower, accessory, and drainage collections.

Warranty and Support

What warranty does DueGi offer?

The DueGi catalogue highlights a five-year guarantee. Exact warranty terms can vary by range, product type, and market, so the final warranty should always be confirmed at enquiry or order stage.

Is after-sales support available?

Yes. Support materials across the wider group refer to structured after-sales follow-up, installation guidance, spare-parts continuity for core ranges, and a defined support process.

Can DueGi support project and trade requirements?

Yes. The wider business materials describe support for technical submittals, specification packs, documentation, coordinated supply, training, and after-delivery follow-up for trade and project partners.

How to Become a Partner

How can I become a DueGi partner?

If you are interested in working with DueGi as a distributor, contractor, developer, showroom, or trade partner, you can start the conversation through the partner enquiry link on the website or by emailing [email protected].

What should I include in my partner enquiry?

Share your company name, market, business type, target customer profile, and the categories you are interested in. It is also useful to mention whether you need retail-ready products, project support, technical submittals, or branding support.

What can partners expect from DueGi?

Partnership support can include curated product selection, technical drawings and documentation, tailored finishes or branding support where relevant, coordinated supply planning, and ongoing after-delivery support.

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Basin Mixers

Bath Mixers

Sink Mixers

Shattaf Sets

Shower Heads

Accessories

Frequently Asked Question